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9kW Solar Panel Installation, Mildenhall Museum


9kW Solar Panel Installation, Mildenhall Museum

Autumn 2014

9kW Solar Photovoltaic (PV) Panel Installation

Payback period:
10.5 Years

Project details:
We were contacted by a local building firm who were working on the Mildenhall Museum which was built in the 1950’s. The Museum was undergoing improvements and the client was interested in having Solar PV Panels on the roof which would reduce their energy bills. The building firm were eager to have us work with them on this project as we have ample experience in renewable installations, especially Solar.

Roly visited the museum to meet the client and carry out a site survey; he calculated that 30 panels could be installed on the East/West facing roofs producing up to 7181 Kilowatt hours per annum. Roly explained how the Feed-In Tariff (FiT) works and calculated that they would earn approximately £1,600 per year for 20 years from the Government Scheme.

Roly came back to the office and designed a Solar PV system that complied with the best-practice guidelines and also adhered to the Microgeneration Certification Scheme (MCS) standards which would allow for the customer to apply for the FiT.

The client was pleased with the system details and quote received and was keen to proceed with the installation. The client was excited to have BenQ 327Watt Solar panels installed instead of the usual 240 or 250Watt panels. The BenQ panels are at the bleeding edge, right at the forefront of technology.

Mike, Tom and Liam completed the installation in just three days. Our professional team of engineers kept the site tidy and the scaffolding was positioned so the museum could run as normal.

The three inverters which convert DC electricity produced by the solar panels into useable AC power were positioned in an office inside the Museum.

The solar power is used for all electrical appliances such as lighting, extractor fans etc and their gas boiler is still used for heating and hot water.

This system is currently our largest Solar PV installation!

“We found Eco Installers to be reliable, helpful and tidy workers. They kept to their time schedule and organized their scaffolders to work with a minimum of fuss” – Stephanie Palmer (Chair or Mildenhall Museum).


OkoFEN Biomass Boiler & Pellet Silo, Swaffham Bulbeck


OkoFEN Biomass Boiler & Pellet Silo, Swaffham Bulbeck

Autumn 2014

20kW OkoFEN Pellematic Biomass Boiler and Pellet Silo

Payback period:
4 years

Project details:
Mr & Mrs Young contacted us with a requirement to replace their ageing Aga which was providing their heating and hot water. The customers were planning improvements for their home in Swaffham Bulbeck and were keen to have the heating system updated at the same time.

Shane visited the customer’s home and went through the different options available. Mr & Mrs Young were eager to have a renewable heating system and expressed an interest in wood-pellet heating. They had visited our website and read about OkoFEN Biomass Boilers, they were particularly impressed that this system is simple to use and requires very little maintenance.

After carrying out heat loss calculations, a site survey and viewing the figures from an Energy Performance Certificate (EPC), Shane recommended the installation of a 20kW OkoFEN Pellematic Biomass Boiler to meet their heating and hot water demands. A Biomass Boiler burns wood pellets, a renewable fuel which is available throughout the UK, with the closest depot being in Newmarket, Suffolk. By having a Biomass Boiler installed, our customer will have reduced energy costs, lower CO2 levels and will be able to apply for the Governments domestic Renewable Heat Incentive (RHI), a tax-free and index-linked quarterly payment for every kW of energy produced.

The customers were pleased that the quote was so affordable and the information was received shortly after. Our Engineers Adam, Sam and Liam completed the installation of the Biomass Boiler and Pellet Silo (providing storage for the wood-pellet fuel) in the customer’s garage within a week.

Following the Biomass Boiler installation, Sam went back to the house and replaced the radiators on the ground floor and first floor and then explained to the customer how the new system worked.

40kW Eco Angus Wood Gasification Boiler, St Neots


40kW Eco Angus Wood Gasification Boiler, St Neots

Autumn 2014

40kW Eco Angus Orligno 200 Wood Gasification Boiler

Payback period:
3 years

Project details:
Mr Locke contacted Eco Installer as he was keen to explore alternatives to his expensive LPG system, which was heating his family home – a converted Pub and an Annex. Roly gave Mr Locke some information of different options over the phone and a visit to the family home in St. Neots, Cambridgeshire was arranged to discover which option would be the best heating system.

Mr Locke has a continuous supply of wood which he was keen to utilise. Roly explained how a Wood Gasification Boiler worked and suggested that this would be the ideal solution to meet the heating and hot water requirements for both his home and Annex. There was sufficient room in the customer’s garage to house the Boiler and a Oval 2000L Accumulator Tank that would make full use of his wood supply.

We recommended a Eco Angus Orligno 200 Wood Gasification Boiler as they have 92% efficiency, burning off all the gases with a minimal ash output. The boilers are exceptionally economical. A 40kW boiler typically uses a similar amount of wood as a conventional log stove and provides infinitely more heat that is stored in the accumulator tank. For best results, well seasoned wood should always be used.

Mr Locke placed an order with us and shortly after Will, Adam and Liam our Apprentice started the installations which took 10 days to complete.  To begin with the LPG boiler was disconnected and removed and then the Gasification boiler and buffer tank was positioned in place. The team worked together to connect the boiler to the buffer tank, ready to provide the customers heating and hot water.

Every 3 to 4 days Mr Locke has a burning session which heats the water in the buffer tank providing enough hot water to meet demands for the next 3 to 4 days. There is a temperature stat on the tank which Mr Locke is able to check to see when he needs to relight the boiler.

Following the Wood Gasification Boiler installation, Adam went back to the house to install a new pressurised cylinder, replace several radiators and install new radiators in the cellar.

Mr Locke is delighted with the installation and enjoying cheaper fuel bills and earnings from the Renewable Heat Incentive (RHI).


Renewable and Traditional Heating Engineer


Due to increasing demand for our renewable heating and plumbing services, we are seeking an enthusiastic, fully qualified Heating Engineer to join our highly experienced team.We are looking for someone who is preferably Gas Safe, OFTEC, HETAS, Logic or BPEC trained but this is not essential. The role will vary each day, involving Gas and Oil boilers, Wood Pellet and Log Gasification boilers, Air Source and Ground Source Heat Pumps, Solar Thermal, Solar PV, Under-floor Heating, Radiators, Hot Water Cylinders and Weather Compensated Controls. Experience is preferred but not essential as the right person will be given training.

This is a fantastic opportunity to get involved with the fast paced renewable-technology industry with plenty of opportunity for personal and career development.

For more information, please call the office on 01353 669000 or send your CV with a covering letter to or by post to Eco Installer (UK) Limited, 69 High Street, Sutton, Ely, Cambs, CB6 2NL.

Eco Installer Awarded ‘Approved Installer’ Status


Eco Installer Awarded ‘Approved Installer’ Status

Renewable energy company Organic Energy has appointed a leading Cambridgeshire heating specialist to join its growing team of experienced, professional installers across the UK.

Eco Installer, which operates from a low-carbon office and showroom in Sutton near Ely, was awarded the seal of approval by Organic Energy, the UK’s sole distributor of the ÖkoFEN wood pellet heating system, following an assessment of its practices and experience.

Established in 2011, Eco Installer is at the forefront of traditional plumbing, heating and electrical installations, but in recent years has seen rapid growth in the uptake of renewable energy systems amongst existing and new customers in Cambridgeshire and the neighbouring counties.

Roland Gurner, Managing Director of Eco Installer, comments: “Whilst we install traditional systems as well as modern renewable energy systems, we have witnessed an increasing trend towards customers wishing to be both more environmentally and economically aware.  It is therefore very gratifying to receive this recognition from Organic Energy, and in doing so, be able to offer our customers the most efficient systems on the market.  We have formed a very positive working relationship with the Organic Energy team over the last year and look forward to working closely with them for many years to come.”

Andy Boroughs, Director of Organic Energy, adds: “The team at Eco Installer not only demonstrates a commitment to finding the most appropriate renewable energy system for the clients that they work with, but also go the extra mile to ensure that the whole experience is a positive one. 

“They are active ambassadors for renewable energy and have already installed over 13 of our boilers in the Cambridgeshire area – making them one of the largest suppliers of renewable heating services across the county.  We are, therefore, delighted to approve them as one of our growing team of approved installers.”

Roland Gurner concludes: “The team at Organic Energy is always available to support us in helping our customers and we have total confidence in the ÖkoFEN systems that we source from them.  When we started working together we averaged one boiler installation per month, whereas now, due to increased demand, customer satisfaction and our confidence in the system and support received, we’re installing boilers on a weekly basis!”

Amongst Eco Installer’s recent projects have been the installation of a 15kW manual feed boiler with weather compensation in an outbuilding of a new build property in Witchford; a 45kW biomass boiler with multiple heating and hot water zones in a period property in Guilden Morden; and they are currently planning installations of 56kW, 96kW and 112kW boilers in local commercial properties for completion before Christmas.  The diversity of these projects serves to demonstrate the team’s ability to manage installations of varying sizes and requirements, with the minimum of fuss.

Please click here to read the story in the Ely News.

MCZ Hydro Biomass Boiler Installation, Ely


MCZ Hydro Biomass Boiler Installation, Ely

Autumn 2014

Installation of a MCZ Musa Hydro 15kW Biomass Boiler

Project Details:
Gill and her dog Todd visited our office and showroom in Sutton with a requirement to update her current coal fired boiler at her home in Coveney, Ely which was out-of-date and also very messy.

Roly showed Gill two different types of biomass boilers which we have on display in our showroom – an OkoFEN self-feed boiler and an MCZ manual-feed boiler. Gill was keen on the manual-feed boiler which would fit in to the space where the current system is, Gill is also used to filling her boiler with coal so was happy to fill the suggested system with wood-pellets when required. Roly explained that Gill would be able to apply for the domestic Renewable Heat Incentive (RHI) following the installation of a biomass boiler, turning her heating costs into a heating investment.

Gill went away with a few brochures and prices on the two different biomass boilers. Shortly after Gill contacted us wishing to proceed with the MCZ Hydro manual-feed biomass boiler. Roly visited Gill’s house and carried out a site survey to confirm the size of system required to provide Gill with adequate heating and hot water for her home. Gill chose a boiler with burgundy top and side panels to suit the decor of her home.

Our Engineer Adam removed Gill’s current boiler so that the builder could make some alterations, Adam then helped Tom and Will install the new boiler before Mike did the electrical installation. Alongside the installation of the biomass boiler, we serviced Gill’s entire central heating system and replaced a few radiators to ensure she would receive the maximum benefit from her new system.


I needed a new boiler as my current solid fuel boiler was out dated and inefficient so I contacted Eco Installer who were local to me, about a Biomass Boiler. I found all the staff very approachable and friendly and at no time did they apply any “hard sale” techniques. They simply explained my options and left the decisions up to me.

When I had the boiler installed, the workmen were also very friendly and competent. I was very happy to leave them in my house and once I even left them looking after my dog!

I am extremely happy with my boiler, as are my dog and cat, and my heating runs a lot better now, as when they fitted the boiler they also serviced my entire central heating system.

Overall, I would recommend Eco Installer to anyone wanting their services.

Gill Meningen, Coveney, Ely, Cambridgeshire.

Renewable and Traditional Sales Professional


Are you an experienced field sales person?
Are you looking for a career within a fast growing company?
If you have a passion for renewable energy then please read on!

Selling a wide range of heating/plumbing and renewal energy options to customers and businesses.
Visiting business and customers face to face to discuss their options/best option for them.
Cold calling to businesses to generate new leads.
Following sales process from initial enquiry
Briefing engineers on each job.

Skills and experience required:
A proven sales person with at least 2 years experience.
Experience with solution based sales is a must
An interest in renewal energy.
Experience in CRM software would be an advantage
Friendly and well presented.
Experiences in a field sales role
Knowledge of the area would be an advantage.
Team player
Flexible and reliable
Willing to learn and keep up to date with new products

Start: ASAP
Location: Sutton, Cambridgeshire
Hours: Full Time
Benefits: Commission + Company Car + Mobile phone + entry into company profit.

For more information, please call 01353 669000 or send your CV with a covering letter to

7kW Solar Panel Installation, Ely


7kW Solar Panel Installation, Ely

Autumn 2014

Project Details:
Installation of 7kW Solar Photovoltaic (PV) Panels

Payback Period:
7.25 years

We were contacted by Steve and Vicky with an interest in renewable heating for their bungalow in Ely, Cambridgeshire. Roly visited the customers home to discuss their requirements and offer different solutions. Steve had a keen interest in Solar panels to contribute towards their high electricity requirements. Roly carried out a site survey and calculated that 28 panels could be installed producing up to 6135 Kilowatt hours per annum.

Roly came back to the office and worked out that if Steve and Vicky had the solar panels installed, they would earn approximately £800 from the Feed-In Tariff (FIT) per annum. With other benefits such as electricity savings and energy exported to the grid, our customers will be approximately £1,375 better of per year. Steve and Vicky would have a payback period of just 7 years and will carry on earning from the FIT for another 13 years.

Steve and Vicky were delighted with these figures and after reading customer case studies on our website, they decided they would go ahead with the installation and were also keen to learn more about Biomass Boilers and the benefits of having one installed. Roly visited the house again and took along an OkoFEN brochure and explained how the system works. We have the OkoFEN Pellemetic Biomass Boiler in our showroom in Sutton and the customers were invited to come and look at the system to give them a better idea of how big the boiler is and how much room they would need.

Mike and Liam our Apprentice worked together on this project and installed the 28 panels on the bungalow roof over four days. The inverters are located in the roof space. Following the Solar installation, Mike installed a Solar iBoost, which uses the energy the customer is generating from their PV array which isn’t otherwise being used in the home to heat the water in the tank for free.

Following the installation, it was noticed that there was a tree blocking the direct sunlight over a few of the panels, Steve has had these cut back to maximise the use of the panels.

The installation looks great and the customers are overjoyed with the new system and also their reduced energy bills.

We look forward to going back to the property within the next few weeks to install the OkoFEN Biomass Boiler.

“We have been dealing with Roly in regards to having the solar panels fitted. He has led us through the process, from the initial enquiry through to site survey and completion.

Mike and Liam did the installation and we are very impressed with the work these two guys have done on the house. They were a delight to work with and have around the house whilst the building works were being carried out. The house was left tidy and we have been impressed with the workmanship.

The panels look good on the roof and we have been enjoying the hot water provided by the sun via the iBoost straight away and it is great watching the generating meter showing the electricity coming in.

Thanks for your hard work and we look forward to the same service when the OkoFEN is fitted”.

Turn heating costs into a Heating Income this Autumn


Turn heating costs into a Heating Income this Autumn

Now is the perfect time to explore different heating solutions as Autumn arrives bringing a chill to the air.

Households can reduce energy bills significantly and receive a regular income for the amount of heat generated by switching to a renewable heat source, such as biomass heating.

Biomass boilers are an ideal replacement for oil and LPG boilers and are suitable for a wide range of different properties, including new builds, property renervations and Commercial buildings. Most domestic biomass boilers use pellets which cost the same as natural gas – making pellets approximately a third cheaper than oil and nearly half the price of LPG.

In April this year, the Government launched the domestic Renewable Heat Incentive (RHI). The scheme pays households a regular income of 12.2p for every kilowatt hour of heat produced for seven years. Through the RHI, in most cases homeowners can recoup their initial investment in just four to five years, as well as receive an income or free heating as an on-going benefit.

The below table indicates the costs of fuel and total cost per kWh. The two renewable options, Biomass and Air Source Heat Pumps both provide a considerable saving compared to traditional options.

Savings with renewable techs

Situations do arise when it is not practical, affordable or suitable to install a renewable energy heating system and where a traditional heating system is more suitable to your requirements. Our Gas Safe and Oftec Engineers are on hand to install Gas, LPG, Oil and electric boilers plus carry out essential maintenance and service your boiler in time for the Winter months.

Eco Installer are able to go though different options for both conventional and renewable heating, including Solar Panels, Air Source Heat Pumps and Biomass Boilers.

We offer free consultations and quotes to help our customers receive the most efficient heating system.

Visit our showroom at 69 High Street, Sutton, Ely, Cambridgeshire, CB6 2NL and browse our renewable products on display and talk to you local Renewable Heating Specialists. Alternatively, please give us a call on 01353 669000 or e-mail

Mechanical Ventilation with Heat Recovery


Mechanical Ventilation with Heat Recovery

Eco Installer, based in Sutton, Ely, Cambridgeshire are one of the first companies in this area to train and become competent in installing Mechanical Ventilation with Heat Recovery systems (MVHR), providing healthy living environments and reduced fuel consumption

Mike, our Electrical Director (with the help of Jack our Apprentice) is currently installing a MVHR system on three projects we are working on, one of which is a Passive house in St. Ives. Mike was keen to develop his skills and knowledge in ventilation systems and understood how our customers can benefit from MVHR. Following the training and becoming an MVHP approved installer, Mike is delighted at how this side of our business is growing.

An MVHR appliance warms fresh air into the building and reduces the need for heating by using the heat from stale air extracted from bathrooms and kitchens. We install Domus products which are efficient at driving fresh and filtered air around a building which significantly improves the living environment.

As an example, an average bathroom full of moist air contains over 600 Watts of heat energy; HRX appliances can recover up to 80% of this heat directly saving costs to our customers as well as carbon emissions.

During 2013, Building Regulations changed requiring 44% of energy saving measures (Code 4). As regulations become stricter, dwellings are becoming air-tight and in need of active ventilation. MVHR is the ideal solution to help the house ‘breath’ providing comfortable living conditions.

Our showroom in Sutton has a range of renewable products on display including Biomass Boilers, an Air Source Heat Pump and log burners; we plan to install a MVHR unit in our showroom within the next month. We welcome you to come in and explore the range of products on display and discuss your ideas and questions.

Our traditional and renewable heating and plumbing services, including Mechanical Ventilation with Heat Recovery systems are offered to the Ely, Ramsey, Stretham, Huntingdon, Cambridge, Newmarket and adjacent areas.

Please call our team on 01353 669000 or e-mail for more information,

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    We've been busy installing an ‘MCZ Thema Air’ wood-pellet stove which can be controlled by a remote or smart phone.
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