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Pellet Store Summer Maintenance


Pellet Store Summer Maintenance

Pellet stores need to be cleaned regularly to prevent fines (small fragments of wood pellet) and dust accumulation in parts of the stores causing operational problems.

UK pellet stores tend to require between two to four deliveries per year, a reasonable suggestion is to clean the store annually preferably in summer and no less frequently than every other year depending on the size of your hopper or store.  Although it may be tempting to leave the store if you are not experiencing any problems, if an issue occurs in winter it will be more difficult and costly to deal with the problem when you really need the heat.

Fines can fill the gap between pellets and increase the bulk density of fuel being fed into a boiler affecting fuel-usage and the temperature of the boiler. Dust can increase the friction between pellets which can affect their flow.

The most efficient way to clean the store is to let it run empty, inspect the inside of the stores and remove any remaining fines and dust before the next delivery is due.

When you plan to clean your store you will need to predict your usage and fuel-supplier’s lead time to avoid days without fuel and hot water. You will also need to know how to manage risks of accessing the store. Most pellet stores have an access hatch or zip that offers safe access to the inside of the store.

Eco Installer works closely with Forever Fuels who are leading specialist supplier of top quality (ENplus A1) virgin-fibre wood pellets. From September 2014 they hope to offer a cleaning service, if this option is of interest to you, please visit their website for more information.

As well as cleaning your pellet store it is a good idea to cut back any plants or trees which may obstruct the access route for the delivery truck.

For more information on wood-pellets, biomass boilers, hoppers and stores, please give Cambridgeshire’s renewable heating specialists a call on 01353 66900, explore or visit the showroom in Sutton, Ely.

Wheels on fire: fun in the Fens


Wheels on fire: fun in the Fens

Eco Installer are proud to sponsor this years Whittlesey Cycling event taking place on the 26th and 27th July 2014. We are bringing a working Biomass Boiler with us so local residents can see how a Biomass system works and explore the many benefits available.

By John Carey at Fenland District Council.

A fantastic weekend of sport, music and fun is in prospect at the end of this month when one of Britain’s top cycling races comes to Whittlesey.

At least 1,000 spectators are expected to pack the town on Sunday, July 27, to witness the Circuit of the Fens. One of the races in the British Cycling Grand Prix series, it is just one rung below the Tour of Britain and will feature up to 140 leading riders.

The build-up to the big race begins the previous day (Saturday, July 26), with another big cycling event – a “Sportive”, comprising four races of varying lengths.

Also on Saturday, a feast of family fun is promised at ManorFest2 at Fenland District Council’s Manor Centre in Station Road (3-10pm).

Four bands will be performing – Jessie’s Ghost, Symptom, Sons of Kal-El and Motor City Vipers – as well as local singer-songwriter Misty Jones.

There will also be BMX, skateboard, graffiti and circus workshops, together with various children’s activities such as bouncy castles and face painting.

On Sunday, the 135-mile Circuit of the Fens will start and finish on Market Street, next to the Market Square, and last nearly five hours, including six laps of a four-mile circuit and a sprint finish in the town centre. A supporting race for amateur riders will also be taking place over a distance of 84 miles, starting just after the main event and lasting three and a half hours.

Entertainment in the town centre to fill the four-hour gap between the start and finish will include two bands, The Islanders and the Breve Music Band, performing a couple of 40-minute sets each, plus three solo artists – Holly Orridge, Abi Miller, and Shannon Buckton.

Full road closures will be in operation all day (9am-7pm), plus rolling closures along the route. The best places to watch the race, apart from the town centre, include Benwick, Eastrea and Coates. There will also be an Ale Trail, featuring 10 local pubs, all selling different ales.

Tickets for ManorFest2 on July 26 cost £4 (adult) and £2.50 (child). It’s free for under-2s and free tickets are also being sent to children at the four local primary schools. For more details or to book, visit

National Grid Offers Cash To Cut Power


National Grid Offers Cash To Cut Power

National Grid are offering to pay companies to use less electricity this winter between the hours of 4pm and 8pm to prevent blackouts.

If your company is using electricity for space heating or water heating during these hours, you should consider switching to a biomass boiler for the following reasons:

- National Grid will pay you to use less energy

- Your energy bills will be less with a biomass boiler – typically 4.5p per kWh

- Renewable Heat Incentive pays up to 8.4p per kWh for energy generated from a biomass system. e.g. 70kW biomass boiler installation for £40,000 would earn £8400 per annum, over 20 years, totalling £160,000.

For the purposes of our information, biomass is considered to be heating with wood, wood pellets or wood chips.

Eco Installer are Cambridgeshire’s Local Renewable Heating Specialists and are on hand to provide further advice on Renewable Heating and Government Incentive Schemes such as the Renewable Heating Incentive and Feed-in Tariff. The team can be reached on 01353 669000 or by e-mail at

Terms and conditions apply; all installations up to 45kW capacity have to be installed by a MCS company. Eco Installer hold MCS for biomass, heat pump and Solar PV

To read the full press release please click here.

The Pellematic Biomass Boiler has arrived


The Pellematic Biomass Boiler has arrived

The Pellematic  Biomass Boiler has arrived – in our Cambridgeshire Showroom

ÖkoFEN was founded in 1989 are the Wood Pellet Heating Specialists for Europe.

OkoFEN’s ‘cut-away’ Pellematic Boiler is here on display so we can demonstrate how the system works and give a visual demonstration of what the system could look like in your home.

The Pellematic has been designed to be as user-friendly as possible with simple to operate digital intuitive controls. The desirable system is the perfect choice for anyone who is modernising, replacing an existing boiler or requiring a new heating system for a new property.

In May 2014 we installed a 15kW Pellematic Biomass Boiler with Weather Compensation in a new build property for our customer in Witchford, Ely, (please click here to read the case study). The Customer will benefit from the Government’s ‘Renewable Heat Incentive’ receiving payments for seven years for the up-take of renewable heating.  The customer was delighted with the install and its flexibility to adapt to future demands.

We welcome customers to come in and have a look at this fantastic system that highlights both total reliability and the highest quality workmanship. We also have wood pellets on display so you can see and feel what the fuel is like. Please give us a call on 01353 669000 to make an appointment to go through the system with one of our Renewable Heating Team.

Please view our video explaining how the ÖkoFEN Biomass boiler works.

For more information on ÖkoFEN, please click here.

Solar System & Log Gasification Boiler


Solar System & Log Gasification Boiler

Summer 2013

Solar PV Panels, Solar iBoost and Log Gasification Boiler

Project Details:
We were contacted by our customer in Ramsey who had a plentiful supply of wood which they wanted to utilise for heating their family home and annex.

Roly visited the customer and discovered that they were using two LPG boilers to heat both buildings which was both expensive and not environmentally friendly. After carrying out a site survey, Roly went through the different options with the customers.

The preferred option to heat the family home and annex was to install a Log Gasification Boiler in the customer’s garage which allowed them to make use of their own wood. Log gasification boilers extract almost all the energy available from the gases produced during the wood burning process, and can achieve 90% efficiency and internal temperatures as high as 1200°C. We combined the boiler with a thermal store, which is a way of storing the energy until it is needed.

Alongside the Log Gasification Boiler installation, we installed Solar PV panels on the roof of the annex which was South facing. We also installed a solar iBoost immersion heater controller to use excess electricity generated to heat water for free. The intelligent wireless system adjusts its power control with the varying household consumption ensuring only excess PV power is being diverted to heat the customer’s hot water.

Following the install, Roly helped the customer complete the application form for the Government Scheme – the Feed-in Tariff (FiT) which will reward them financially for the electricity they generate and for electricity exported to the grid. Roly also helped with the application process for the Renewable Heat Incentive which is a tax-free, index linked quarterly payment to owners of MCS approved renewable energy heating and hot water systems.

The customer should be bill free within 6 years!


“We have been delighted by all aspects of the biomass and solar installation by Eco Installer.

We needed to work with an MCS accredited firm and Eco Installer were the only one to listen to our requirements and design a solution to meet our needs.

The installation went very smoothly. Sam and his team were a delight to have in the house.

Post installation Sam has been really helpful in explaining how to use the biomass boiler most efficiently, visiting us a number of times to ensure we are happy with the system. Roly was very helpful with the applications for FIT and RHI schemes.

We definitely recommend Eco Installer and would use them again for future projects.”

Vaillant Gas Boiler Installation


Vaillant Gas Boiler Installation

Autumn 2014

Vaillant ecoTEC Gas Boiler

Project Details:
Mr Mead contacted us following constant problems with his ageing gas boiler at his home in Little Downham, Cambridgeshire. Tom, our Plumbing Director visited the home to investigate the problems and Mr Mead decided it would be more cost effective and energy efficient to replace the gas boiler with a new system.

We installed a Vaillant ecoTEC Gas Boiler which combines fantastic efficiency levels and high performance with great usability. The boiler benefits from advanced modulation during periods of low heat demand which ensures low energy consumption and maximum efficiency.

We also removed the back boiler, replaced radiators and ran new pipework to the boilers location.

Before we left, Sam our Director carried out a service on Mr Mead’s existing Solar Thermal Panel system to ensure it was running efficiently.

Solar PV Panels & iBoost Installation


Solar PV Panels & iBoost Installation

Summer 2014

Project Details:
Solar PV Panels Installation with a Solar iBoost immersion controller

Size of Installation:

Our customer, Mr Bland contacted us in spring 2014 with a keen interest in a Solar panel installation and wanted to find out more. We invited him to our office in Sutton where we showed him a real solar panel and explained the product and system in more detail.

Mr Bland contacted a few different companies for quotes but decided to go with us as we are a local company with extensive knowledge and experience in renewable installations. Mr Bland was pleased to read a range of our case studies with customer recommendations. Mr Bland was particularly satisfied that we install Sunrise Solar Panels who have a fantastic reputation and warranty.

We had several meetings with Mr. Bland and were able to offer him further advice, information and reassurance.

We installed 16 panels, 12 on the bungalow roof and 4 on the garage roof. We also installed a solar iBoost; this is an immersion heater controller that uses excess generated electricity to heat water for free. The intelligent wireless system adjusts its power control with the varying household consumption ensuring only excess PV power is being diverted to heat your hot water.

Mike and Will completed the installation over 3 days with the help of our two apprentices. Mr Bland is delighted with his new solar photovoltaic (PV) installation and is enjoying cheaper energy bills.

Following the install, Mike helped Mr Bland to complete his application to apply for the Government Scheme – the Feed-in Tariff (FiT) which will reward Mr Bland financially for the electricity he generates and for electricity exported to the grid.

Weather Compensation


Weather Compensation

“A penny saved is a penny earned,” goes the old saying. By fitting a Weather Compensation system you can reduce your heating costs by as much as 40%.

Weather compensation automatically adapts’ your heating settings to suit the current weather conditions. The weather compensator monitors the outside temperature via a sensor which is fitted on the north side of the building. When required, the controller adjusts the heat supply according to the temperature change. This system is the most effective heating system and prevents overheating wasted energy through overheating.

When installing a new heating system we recommend fitting the best temperature control system. Weather compensation can be used with traditional heating systems such as oil or gas and comes as standard with renewable heating systems such as Biomass and or an Air Source Heat Pumps.

With the latest heating controls you can change your heating and hot water settings on the move using your phone or tablet – maximising your energy efficiency and in much less time.

We use the latest technology from companies such as Honeywell, Danfoss and Radiant Controls who provide advanced energy saving methods that can be used by most heating systems in the UK.

We recently fitted an OkoFEN Biomass Boiler with Weather Compensation and an under-floor system in Witchford, Ely. Without weather compensation, an under-floor heating system can maintain heat in the screed which will cause-over heating as the outside temperature improves. Weather Compensation is the ideal solution to prevent this providing a comfortable climate at all times.

The below image if a brief demonstration of how a pump station is used to connect and control various systems. For more information, please give us a call and we can explain it further.

Pump Station, Eco Installer, Ely, Cambs

Please visit our case studies where you will be able to view this project in more detail and see other projects where we have used weather compensation to reduce our customer’s energy bills.

For more information, please give our team a call on 01353 669000 or send us an e-mail at

Remember – ‘A kilowatt hour saved is also a penny earned’

OkoFEN Biomass Boiler Installation


OkoFEN Biomass Boiler Installation

Spring 2014

Project Details:
OkoFEN Biomass Boiler Installation


We were contacted by our client who was working on a new build property in Witchford. The client originally wanted Gas but this wasn’t available. He had knowledge of renewable heating and was keen on installing a small Biomass Boiler in his home. Roly and Shane visited the property and carried out a site survey which indicated that the flue would be very complicated and was unsuitable if they wished to use their attic space in the future.

Roly created a 3D model of the flue to demonstrate all the options available to the client, allowing them to choose the most aesthetically pleasing option. The most suitable solution was to install the Biomass Boiler in an out building with pipe work travelling underground from the Biomass Boiler to the pump station in the house, connecting to the hot water, radiator and under-floor heating systems.

The OkoFEN boiler uses weather compensation which adapts to the changing weather conditions. If the temperature improves outside, the heating controls compensate accordingly and reduce the heat being emitted. If the temperature drops outside, the boiler reacts increasing the amount of heat being emitted. This provides our customer with the most effective heating system which prevents overheating and wasted energy.

The client enjoyed the installation process and even helped with the process by using his JCB to lift the boiler from the lorry to its final location of the corner of his garage.

Renewable Heat Incentive is Live


Renewable Heat Incentive is Live

(To watch a video explaining the Renewable Heat Incentive (RHI) please click here.)

On the morning of 9th April 2014, Greg Barker (Minister of State for Energy and Climate Change) announced the long-awaited launch of the Domestic Renewable Heat Incentive.

Greg Barker, the climate minister, said: “This is the first scheme of its kind in the world – showing yet again that the UK is leading the way in the clean energy sector. Not only will people have warmer homes and cheaper fuel bills, they will reduce their carbon emissions, and will also get cash payments for installing these new technologies. It opens up a market for the supply chain, engineers and installers – generating growth and supporting jobs as part of our long-term economic plan.”


- Available to home-owners, private landlords and self-builders
- Not available for new builds or third party owners
- Both installer and renewable technologies must be MCS certified
- All equipment must be new at point of commissioning
- System(s) must have been installed on or after 15th July 2009
- Any system installed on or after domestic RHI launch date must be applied for within 12 months of commissioning.

Applying for the Renewable Heat Incentive:

For those already utilising renewable energy, the application form is now live on Ofgem’s website. For those who are in the process of installing or are considering a renewable installation, you can find further guidance and application requirements here.

The tariffs announced are:

- Air Source Heat Pumps 7.3p/kWh
- Biomass Boilers and Biomass Pellet Stoves with back burner 12.2p/kWh
- Ground and Water-source Heat Pumps 18.8p/kWh and
- Solar Thermal technologies 19.2p/kWh

Ely’s Renewable Heating and Plumbing Specialists:

The Department of Energy and Climate Change stated “Installers and product must be MCS certified and meet relevant required standards and installers must be members of the Renewable Energy Consumer Code (RECC).”

Eco Installer, based in Sutton, Ely, Cambridge are your local qualified Renewable Heating Installers with 3 years extensive knowledge and experience. Please visit our website for case studies, give our friendly team a call on 01353 669000 or view the Ofgem Website for information on the application process.

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