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Turn heating costs into a Heating Income this Autumn


Turn heating costs into a Heating Income this Autumn

Now is the perfect time to explore different heating solutions as Autumn arrives bringing a chill to the air.

Households can reduce energy bills significantly and receive a regular income for the amount of heat generated by switching to a renewable heat source, such as biomass heating.

Biomass boilers are an ideal replacement for oil and LPG boilers and are suitable for a wide range of different properties, including new builds, property renervations and Commercial buildings. Most domestic biomass boilers use pellets which cost the same as natural gas – making pellets approximately a third cheaper than oil and nearly half the price of LPG.

In April this year, the Government launched the domestic Renewable Heat Incentive (RHI). The scheme pays households a regular income of 12.2p for every kilowatt hour of heat produced for seven years. Through the RHI, in most cases homeowners can recoup their initial investment in just four to five years, as well as receive an income or free heating as an on-going benefit.

The below table indicates the costs of fuel and total cost per kWh. The two renewable options, Biomass and Air Source Heat Pumps both provide a considerable saving compared to traditional options.

Savings with renewable techs

Situations do arise when it is not practical, affordable or suitable to install a renewable energy heating system and where a traditional heating system is more suitable to your requirements. Our Gas Safe and Oftec Engineers are on hand to install Gas, LPG, Oil and electric boilers plus carry out essential maintenance and service your boiler in time for the Winter months.

Eco Installer are able to go though different options for both conventional and renewable heating, including Solar Panels, Air Source Heat Pumps and Biomass Boilers.

We offer free consultations and quotes to help our customers receive the most efficient heating system.

Visit our showroom at 69 High Street, Sutton, Ely, Cambridgeshire, CB6 2NL and browse our renewable products on display and talk to you local Renewable Heating Specialists. Alternatively, please give us a call on 01353 669000 or e-mail

Mechanical Ventilation with Heat Recovery


Mechanical Ventilation with Heat Recovery

Eco Installer, based in Sutton, Ely, Cambridgeshire are one of the first companies in this area to train and become competent in installing Mechanical Ventilation with Heat Recovery systems (MVHR), providing healthy living environments and reduced fuel consumption

Mike, our Electrical Director (with the help of Jack our Apprentice) is currently installing a MVHR system on three projects we are working on, one of which is a Passive house in St. Ives. Mike was keen to develop his skills and knowledge in ventilation systems and understood how our customers can benefit from MVHR. Following the training and becoming an MVHP approved installer, Mike is delighted at how this side of our business is growing.

An MVHR appliance warms fresh air into the building and reduces the need for heating by using the heat from stale air extracted from bathrooms and kitchens. We install Domus products which are efficient at driving fresh and filtered air around a building which significantly improves the living environment.

As an example, an average bathroom full of moist air contains over 600 Watts of heat energy; HRX appliances can recover up to 80% of this heat directly saving costs to our customers as well as carbon emissions.

During 2013, Building Regulations changed requiring 44% of energy saving measures (Code 4). As regulations become stricter, dwellings are becoming air-tight and in need of active ventilation. MVHR is the ideal solution to help the house ‘breath’ providing comfortable living conditions.

Our showroom in Sutton has a range of renewable products on display including Biomass Boilers, an Air Source Heat Pump and log burners; we plan to install a MVHR unit in our showroom within the next month. We welcome you to come in and explore the range of products on display and discuss your ideas and questions.

Our traditional and renewable heating and plumbing services, including Mechanical Ventilation with Heat Recovery systems are offered to the Ely, Ramsey, Stretham, Huntingdon, Cambridge, Newmarket and adjacent areas.

Please call our team on 01353 669000 or e-mail for more information,

CRC Media Students Lead The Way


CRC Media Students Lead The Way

As Eco Installer continues to expand, our Marketing Team were keen to develop the company’s digital media, including marketing videos. After viewing various video development websites, we decided to try something slightly different and new to us.

We have two fantastic Apprentices from Cambridge Regional College (CRC), one of which has worked with us for 4 years. We have a close relationship with the college and thought it would be a great opportunity for both Eco Installer and the Media Department at CRC to work together on various projects.  We contacted the college to enquire if they would have any students interested in helping us develop some videos for our Website and YouTube.

Drew, the Programme Area Manager at CRC, was delighted to be contacted and explained that the College, “had lots of budding filming and TV students who would be keen to help”.

Shortly after, we were contacted by Alice Petchey, a media student at CRC and a meeting was arranged to meet her, and two of her colleagues, Cat Harvey and Vicky Sticova, who were eager to get involved with our marketing videos.  After a short meeting, we knew the team would be perfect to work with. Alice worked closely with Becki (Marketing Manager) with the planning of the videos and a week later the filming commenced.

Alice and Vicky arranged the video cameras whilst Cat set-up voice recorders. Becki starred in her first video explaining Energy Performance Certificates, followed by a second video explaining the Renewable Heat Incentive (RHI). Although Becki was slightly nervous, the CRC students were professional and led the video efficiently.

Just a week later, Alice brought in the first video and our team watched it. Roly, the MD said “we were delighted by the production of the video; it was professional, clean cut and complemented the knowledge of the CRC Students”.

Alice commented “Roly, Becki and the team at Eco Installer were friendly, easy to work with and we thank them for giving us the opportunity to gain real experience of working with a client”.

The videos look great and can be viewed on our YouTube page or on our website. We look forward to working with Alice, Vicky and Cat on our next video.

4kW Solar PV Installation


4kW Solar PV Installation

Summer 2014

4kW Solar Photovoltaic (PV) Panel Installation

Payback period:
8 Years

Project details:
We were contacted by Mr & Mrs Beavis who had an interest in Solar Panels for their property in Haddenham, Ely, Cambridgeshire. Mr Beavis had a good understanding of renewable heating and was specific that he only wanted to invest in European products that offered a European warranty.

Roly and Shane visited the property to carry out a site survey; they calculated that 16 panels could be installed producing up to 3848 Kilowatt hours per annum.

Following Mr Beavis instruction, Roly decided the best solution would be to install ‘Solar World’ panels with the Power One Inverter positioned in the garage. The Sunmodule Solar Photovoltaic Panels are just 30mm thin and more efficient than many other panels available. The system comes with a ten year product warranty and has a plus performance tolerance. The German company provides a 25 year Linear Performance Warranty meaning that in 25 years, the system will have lost no more than 17.5% of its total power.

The system took just two days to install and tested the fitness of our engineers as the roof was extremely steep (please see photos to the right). Following the installation, our electrician Mike visited the property and installed a Solar iBoost which diverts unused energy to heat hot water for “free”.

Mr & Mrs Beavis will also replace their oil heating system with a Biomass Boiler. Roly went through the variety of different products available and Mr Beavis decided that the best option would be to install a ‘Windhager BioWIN 2’. The BioWin 2 boiler requires just 1.5 metres of space and is currently the only pellet boiler that can fit into small areas and be installed flush to the wall.

This installation will be one of the first in the country; this means more training for our engineers who love to work with the latest technologies. You can join our Facebook page by clicking here and we will keep you updated with this project.

Mr & Mrs Beavis are now benefiting from cheaper energy bills and earnings from the Feed-in Tariff (FIT) for every kilowatt of energy generated for the next 20 years. They will receive the Renewable Heat Incentive (RHI) for 7 years once the Biomass Boiler has been installed and commissioned.

“Firstly I have to say we’re delighted with our installation and the service we received from Eco Installer.  From the outset we set challenges for Roly with our requirements and he offered us a series of options and solutions.  Nothing was too much trouble.  When it came to the installation itself the team were very courteous, focused, competent and professional.  They delivered a very impressive, high quality installation with great attention to detail.  The handover process was very smooth and comprehensive and we also received assistance with registering our system to enable us to receive FIT payments.  All in all the company has fulfilled all the promises it made to us.  It has been a pleasure dealing with such an excellent local business.”

For more information on how Solar systems work and the benefits please click here. Eco Installer have a range of case studies, including Biomass Boilers, Air Source Heat Pumps and Under-floor Heating. Our services are offered to Ely, Cambridgeshire, Milton Ramsey, Kings Lynn, Newmarket, Saffron Walden, Royston, Huntingdon and surrounding areas.

Please contact our team for free friendly advice and quotes: Email:, Telephone: 01353 669 000

UK Pellet Council – Wood Pellets


UK Pellet Council – Wood Pellets

Wood Pellets – Consumer information and producers

The use of Biomass is on the increase as fossil fuel prices rocket year up on year. A biomass boiler is the ideal replacement technology for oil, LPG and electricity. The boilers run on wood pellets which are generally made from compacted sawdust or other wastes from sawmilling. The Pellets are dense and produced with a low moisture content (below 10%) which allows them to be burned with a very high combustion efficiency.

ENPlus Certification

The ENplus quality certification is a step towards establishing pellets as a widely used energy commodity. National standards and certifications are replaced by one uniform system based on the EN 14961-2 standard for wood pellets. In January 2012 the system was agreed upon by the European Pellet Council and enjoys the support of large parts of the European pellet sector.

Wood pellet producers

Another advantage of ENplus is that pellet quality is managed throughout the entire supply chain from production, to storage and transportation all the way to the end user. ENplus have produced a handbook with the quality requirements for pellet producers and pellet traders.

The ownership of the ENplus trade mark stays with the European Biomass Association (AEBIOM) which hosts the European Pellet Council. The EPC has awarded the licence to manage ENplus in the UK to the UKPC.  In turn, the UKPC awards the licence to use the ENplus brand to qualifying companies after an external audit of the company’s procedures and facilities.

For more information on Certified ENplus manufactures please click here.

For more information on Certified ENplus traders/distributors please click here.

Photos of approved ENplus A1 bagged pellets:

Eco Installer located in Ely, Cambridgeshire, are here to offer advice and guidance on renewable heating and fuel. Please give our friendly team  a call on 01353 66900 where we are pleased to provide more information.

Air Source Heat Pump & Solar PV Installation


Summer 2014

Project Details:
12kW Air Source Heat Pump, 2.5kW Solar PV Panel installation

Project details:
We were contacted by a local Architect who we have worked with several times before. His client, Mr Young was renovating his home in the centre of Cambridge. He was keen to reduce his expensive energy bills and was looking in to renewable heating options to reduce his dependence on gas.

Shane contacted Mr Young, introducing Eco Installer and a visit was arranged to carry out a site survey to discuss different options available. The property had a small garden area and a flat roof with empty space which the customer suggested could be used if required.

The best solution to meet our customer’s energy requirements was to install a NIBE Air Source Heat Pump (ASHP) on the roof of the property along with Solar Photovoltaic (PV) Panels. With both technologies combined, the majority of Mr Young’s heating and hot water requirements will be looked after without the requirement of Gas.

This was our first Air Source Heat Pump installation on the roof of a property, and our team enjoyed the challenge! We hired a scissor lift to take all the parts up to the top of the roof (please see images to the right).

Mike, Tom and Sam completed the installation over 4 days. Mr Young is delighted with his new installation and is enjoying cheaper energy bills as well as earning from the Governments Renewable Heat Incentive for the Air Source Heat Pump, and the Feed-in Tariff for the Solar Panels.

Solar iBoost


Solar iBoost

Solar PV (photovoltaic) panels continue to be installed on roofs of houses and commercial buildings across England as the price Oil, Gas, LPG and Electricity continues to rise year up-on-year; it would probably look very odd to walk down a street and not see a house with Solar Panels.

Eco Installer, Renewable Heating Specialists based in Ely, Cambridgeshire are experts in installing Solar energy systems. Over the last 6 months, Mike our Electrical Director has installed a Solar iBoost with all 23 Solar Photovoltaic (PV) installations carried out.

A Solar iBoost is an immersion controller that uses the energy you are generating from your Solar Photovoltaic (PV) array that you are not otherwise using in the home to heat the water for FREE. The intelligent wireless system adjusts its power control with the varying household consumption ensuring only excess PV power is being diverted to heat the hot water.

The image above shows a solar iBoost control on a recent install; the display indicates the solar generation and spare energy being diverted to the hot water so you can see exactly what your system is doing. The innovative system is easy to install and operate and is normally installed at the same time as your solar panels but can also be installed after.

For more information on minimising your energy consumption and reducing your energy bills, give Ely’s Renewable Heating and Plumbing specialists Eco Installer a call on 01353 669000, or e-mail

You can view a range of case studies including Solar PV and Thermal, Biomass and Air Source Heat Pumps by clicking here.

First 1,000 RHI participants


First 1,000 RHI participants

The Domestic Renewable Heat Incentive (RHI) launched on 9 April 2014 for homeowners who install renewable heating technologies in their homes.

In the first seven weeks after the launch an impressive 1,000 installations were accredited on the scheme, of which 122 installations were carried out in the East of England (please see map – right). All participants are now set to receive quarterly payments from the Government for seven years!

From Ofgem’s data, we can see that Air Source Heat Pumps  have been most popular with 377 of the 1,000 installations, shortly followed by Biomass, Solar Thermal (for hot water) and Ground Source Heat Pumps.

The majority of the first thousand participants were previously using Oil and Gas before upgrading their system to a renewable system.

If you are one of the thousand homeowners who applied for the Renewable Heat Premium Payment (RHPP) before 20th May 2014, from 9th July 2014 Ofgem welcomed you along with new applicants to the scheme.

Ofgem caught up with some of the RHI customers to see how they are getting on:

Biomass Customer: “I thoroughly researched my options before replacing my oil boiler with a biomass boiler. Lowering carbon emissions is important to me but my choice ultimately depended on the numbers. Although the upfront costs were high, I hoped the Domestic RHI would help me out. The gamble paid off and  now I have a system that is carbon neutral, costs 20% less to run per annum and my RHI payments will more than cover the interest free loan we took out.

In general I found the online RHI application process through Ofgem to be straightforward enough and I wouldn’t hesitate in recommending renewable heating systems to anyone.”

Mr C. Lambert | Inverness, Scotland

Air Source Heat Pump, Solar Thermal and Air Source Heat Pump Customer:

“A consultant recommended solar PV, solar thermal panels and an air source heat pump. The Feed-In Tariff from the PV contributes significantly to the electricity used by the heat pump. The RHI reduces our energy cost to zero for the foreseeable future – but this, of course, is the result of having made a significant total investment in renewables.

The RHI was a factor in my decision. I periodically checked websites for updates and that is how I knew of the implementation. It was extremely easy to apply for the RHI online. Investments in renewables, given these incentives, offer a decent return on investment, so of course I would recommend that anyone should seriously consider renewables. I think you need to plan projects very carefully and compare technologies and suppliers, as with any significant investment.”

Mr G. Patrick | Cornwall, England

For more information and to apply for the scheme, please click here.

Circuit Of The Fens 2014


Circuit Of The Fens 2014

We were delighted to be contacted by Colin Coe and Tom Caldwell from Vericool for School who asked if we would be interested in sponsoring Circuit Of The Fens 2014. Lots of our customers have a keen interest in cycling so we decided to jump in and get involved with the event.

Leading up to the event you may have seen Press Releases in both Peterborough Telegraph and Cambs Times who were keen to shout about the biggest cycling event the Fens has seen.

On the day (27th July 2014), we took our Biomass Boiler Demo trailer and headed to Benwick to watch the race which included the Points Competition that we had sponsored. We situated ourselves with the trailer next to the Five Alls Public House and cheered on the cyclists with the local community. Police motorbikes and supporting cars flew past us followed by cyclists travailing at approximately 40MPH.

Halfway through the event we were notified of two serious accidents, one of which involved a cyclist travelling at a high speed that crashed in to a slow moving steam engine and had to be airlifted to hospital. The event was halted for an hour while the emergency services tended to the injured rider. We made our way down to Whittlesey Town Centre and set up base close to the finish line to watch to end of the exciting race.

Adam Blythe (NFTO Pro Cycling) came in first, closely by Chris Opie (Rapha Condor-JLT), while Russ Downing (NFTO Pro Cycling) was third in the Elite race.

Becki was delighted to be asked to represent Eco Installer and assisted The Mayor of Whittlesey and Tom with the award ceremony. As the event had been delayed following the accident, the presentation for the Points winner had to be put on hold. We were pleased to provide the winner, Hugh Wilson (NFTO Pro Cycling) with our Eco Installer medal (photo to follow).

The event looks to continue to grow next year and intends to cover other local areas such as March and Chatteris plus there is mention of the event starting in Cambridge.

We thoroughly enjoyed the event and working with our local villages including Rasmsey, Benwick and Whittlesey. We have installed a range of renewable heating systems in this area including Biomass Boilers, Air Source Heat Pumps and Solar Panels, case studies can be viewed by clicking here.

For more information of the event please visit the British Cycling Website or

Pellet Store Summer Maintenance


Pellet Store Summer Maintenance

Pellet stores need to be cleaned regularly to prevent fines (small fragments of wood pellet) and dust accumulation in parts of the stores causing operational problems.

UK pellet stores tend to require between two to four deliveries per year, a reasonable suggestion is to clean the store annually preferably in summer and no less frequently than every other year depending on the size of your hopper or store.  Although it may be tempting to leave the store if you are not experiencing any problems, if an issue occurs in winter it will be more difficult and costly to deal with the problem when you really need the heat.

Fines can fill the gap between pellets and increase the bulk density of fuel being fed into a boiler affecting fuel-usage and the temperature of the boiler. Dust can increase the friction between pellets which can affect their flow.

The most efficient way to clean the store is to let it run empty, inspect the inside of the stores and remove any remaining fines and dust before the next delivery is due.

When you plan to clean your store you will need to predict your usage and fuel-supplier’s lead time to avoid days without fuel and hot water. You will also need to know how to manage risks of accessing the store. Most pellet stores have an access hatch or zip that offers safe access to the inside of the store.

Eco Installer works closely with Forever Fuels who are leading specialist supplier of top quality (ENplus A1) virgin-fibre wood pellets. From September 2014 they hope to offer a cleaning service, if this option is of interest to you, please visit their website for more information.

As well as cleaning your pellet store it is a good idea to cut back any plants or trees which may obstruct the access route for the delivery truck.

For more information on wood-pellets, biomass boilers, hoppers and stores, please give Cambridgeshire’s renewable heating specialists a call on 01353 66900, explore or visit the showroom in Sutton, Ely.

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Sadly, due to problems beyond our control, our regular telephone number is currently out of action.

To contact the team for the moment, please call: 01353 778339

Many thanks.

Eco Installer Team