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MCZ Hydro Biomass Boiler Installation, Ely


MCZ Hydro Biomass Boiler Installation, Ely

Autumn 2014

Installation of an MCZ Hydro Biomass Boiler

Project Details:
Gill and her dog Todd visited our office and showroom in Sutton with a requirement to update her current coal fired boiler at her home in Coveney, Ely which was out-of-date and also very messy.

Roly showed Gill two different types of biomass boilers which we have on display in our showroom – an OkoFEN self-feed boiler and an MCZ manual-feed boiler. Gill was keen on the manual-feed boiler which would fit in to the space where the current system is, Gill is also used to filling her boiler with coal so was happy to fill the suggested system with wood-pellets when required. Roly explained that Gill would be able to apply for the domestic Renewable Heat Incentive (RHI) following the installation of a biomass boiler, turning her heating costs into a heating investment.

Gill went away with a few brochures and prices on the two different biomass boilers. Shortly after Gill contacted us wishing to proceed with the MCZ Hydro manual-feed biomass boiler. Roly visited Gill’s house and carried out a site survey to confirm the size of system required to provide Gill with adequate heating and hot water for her home. Gill chose a boiler with burgundy top and side panels to suit the decor of her home.

Our Engineer Adam removed Gill’s current boiler so that the builder could make some alterations, Adam then helped Tom and Will install the new boiler before Mike did the electrical installation. Alongside the installation of the biomass boiler, we serviced Gill’s entire central heating system and replaced a few radiators to ensure she would receive the maximum benefit from her new system.


I needed a new boiler as my current solid fuel boiler was out dated and inefficient so I contacted Eco Installer who were local to me, about a Biomass Boiler. I found all the staff very approachable and friendly and at no time did they apply any “hard sale” techniques. They simply explained my options and left the decisions up to me.

When I had the boiler installed, the workmen were also very friendly and competent. I was very happy to leave them in my house and once I even left them looking after my dog!

I am extremely happy with my boiler, as are my dog and cat, and my heating runs a lot better now, as when they fitted the boiler they also serviced my entire central heating system.

Overall, I would recommend Eco Installer to anyone wanting their services.

Gill Meningen, Coveney, Ely, Cambridgeshire.

Sales Professional


Are you an experienced field sales person?
Are you looking for a career within a fast growing company?
If you have a passion for renewable energy then please read on!

Selling a wide range of heating/plumbing and renewal energy options to customers and businesses.
Visiting business and customers face to face to discuss their options/best option for them.
Cold calling to businesses to generate new leads.
Following sales process from initial enquiry
Briefing engineers on each job.

Skills and experience required:
A proven sales person with at least 2 years experience.
Experience with solution based sales is a must
An interest in renewal energy.
Experience in CRM software would be an advantage
Friendly and well presented.
Experiences in a field sales role
Knowledge of the area would be an advantage.
Team player
Flexible and reliable
Willing to learn and keep up to date with new products

Start: ASAP
Location: Sutton, Cambridgeshire
Hours: Full Time
Salary: £26,000 + Commission + Company Car + Mobile phone + entry into company profit

Renewable and Traditional Heating Engineer: 
Due to increasing demand for our renewable heating and plumbing services, we are seeking an enthusiastic, fully qualified Heating Engineer to join our highly experienced team.We are looking for someone who is preferably Gas Safe, OFTEC, HETAS, Logic or BPEC trained but this is not essential. The role will vary each day, involving Gas and Oil boilers, Wood Pellet and Log Gasification boilers, Air Source and Ground Source Heat Pumps, Solar Thermal, Solar PV, Under-floor Heating, Radiators, Hot Water Cylinders and Weather Compensated Controls. Experience is preferred but not essential as the right person will be given training.

This is a fantastic opportunity to get involved with the fast paced renewable-technology industry with plenty of opportunity for personal and career development.

  • Contact: 
  • For more information, please call the office on 01353 669000 or send your CV to or by post to Eco Installer (UK) Limited, 69 High Street, Sutton, Ely, Cambs, CB6 2NL.

7kW Solar Panel Installation, Ely


7kW Solar Panel Installation, Ely

Autumn 2014

Project Details:
Installation of 7kW Solar Photovoltaic (PV) Panels

Payback Period:
7.25 years

We were contacted by Steve and Vicky with an interest in renewable heating for their bungalow in Ely, Cambridgeshire. Roly visited the customers home to discuss their requirements and offer different solutions. Steve had a keen interest in Solar panels to contribute towards their high electricity requirements. Roly carried out a site survey and calculated that 28 panels could be installed producing up to 6135 Kilowatt hours per annum.

Roly came back to the office and worked out that if Steve and Vicky had the solar panels installed, they would earn approximately £800 from the Feed-In Tariff (FIT) per annum. With other benefits such as electricity savings and energy exported to the grid, our customers will be approximately £1,375 better of per year. Steve and Vicky would have a payback period of just 7 years and will carry on earning from the FIT for another 13 years.

Steve and Vicky were delighted with these figures and after reading customer case studies on our website, they decided they would go ahead with the installation and were also keen to learn more about Biomass Boilers and the benefits of having one installed. Roly visited the house again and took along an OkoFEN brochure and explained how the system works. We have the OkoFEN Pellemetic Biomass Boiler in our showroom in Sutton and the customers were invited to come and look at the system to give them a better idea of how big the boiler is and how much room they would need.

Mike and Liam our Apprentice worked together on this project and installed the 28 panels on the bungalow roof over four days. The inverters are located in the roof space. Following the Solar installation, Mike installed a Solar iBoost, which uses the energy the customer is generating from their PV array which isn’t otherwise being used in the home to heat the water in the tank for free.

Following the installation, it was noticed that there was a tree blocking the direct sunlight over a few of the panels, Steve has had these cut back to maximise the use of the panels.

The installation looks great and the customers are overjoyed with the new system and also their reduced energy bills.

We look forward to going back to the property within the next few weeks to install the OkoFEN Biomass Boiler.

“We have been dealing with Roly in regards to having the solar panels fitted. He has led us through the process, from the initial enquiry through to site survey and completion.

Mike and Liam did the installation and we are very impressed with the work these two guys have done on the house. They were a delight to work with and have around the house whilst the building works were being carried out. The house was left tidy and we have been impressed with the workmanship.

The panels look good on the roof and we have been enjoying the hot water provided by the sun via the iBoost straight away and it is great watching the generating meter showing the electricity coming in.

Thanks for your hard work and we look forward to the same service when the OkoFEN is fitted”.

Turn heating costs into a Heating Income this Autumn


Turn heating costs into a Heating Income this Autumn

Now is the perfect time to explore different heating solutions as Autumn arrives bringing a chill to the air.

Households can reduce energy bills significantly and receive a regular income for the amount of heat generated by switching to a renewable heat source, such as biomass heating.

Biomass boilers are an ideal replacement for oil and LPG boilers and are suitable for a wide range of different properties, including new builds, property renervations and Commercial buildings. Most domestic biomass boilers use pellets which cost the same as natural gas – making pellets approximately a third cheaper than oil and nearly half the price of LPG.

In April this year, the Government launched the domestic Renewable Heat Incentive (RHI). The scheme pays households a regular income of 12.2p for every kilowatt hour of heat produced for seven years. Through the RHI, in most cases homeowners can recoup their initial investment in just four to five years, as well as receive an income or free heating as an on-going benefit.

The below table indicates the costs of fuel and total cost per kWh. The two renewable options, Biomass and Air Source Heat Pumps both provide a considerable saving compared to traditional options.

Savings with renewable techs

Situations do arise when it is not practical, affordable or suitable to install a renewable energy heating system and where a traditional heating system is more suitable to your requirements. Our Gas Safe and Oftec Engineers are on hand to install Gas, LPG, Oil and electric boilers plus carry out essential maintenance and service your boiler in time for the Winter months.

Eco Installer are able to go though different options for both conventional and renewable heating, including Solar Panels, Air Source Heat Pumps and Biomass Boilers.

We offer free consultations and quotes to help our customers receive the most efficient heating system.

Visit our showroom at 69 High Street, Sutton, Ely, Cambridgeshire, CB6 2NL and browse our renewable products on display and talk to you local Renewable Heating Specialists. Alternatively, please give us a call on 01353 669000 or e-mail

Mechanical Ventilation with Heat Recovery


Mechanical Ventilation with Heat Recovery

Eco Installer, based in Sutton, Ely, Cambridgeshire are one of the first companies in this area to train and become competent in installing Mechanical Ventilation with Heat Recovery systems (MVHR), providing healthy living environments and reduced fuel consumption

Mike, our Electrical Director (with the help of Jack our Apprentice) is currently installing a MVHR system on three projects we are working on, one of which is a Passive house in St. Ives. Mike was keen to develop his skills and knowledge in ventilation systems and understood how our customers can benefit from MVHR. Following the training and becoming an MVHP approved installer, Mike is delighted at how this side of our business is growing.

An MVHR appliance warms fresh air into the building and reduces the need for heating by using the heat from stale air extracted from bathrooms and kitchens. We install Domus products which are efficient at driving fresh and filtered air around a building which significantly improves the living environment.

As an example, an average bathroom full of moist air contains over 600 Watts of heat energy; HRX appliances can recover up to 80% of this heat directly saving costs to our customers as well as carbon emissions.

During 2013, Building Regulations changed requiring 44% of energy saving measures (Code 4). As regulations become stricter, dwellings are becoming air-tight and in need of active ventilation. MVHR is the ideal solution to help the house ‘breath’ providing comfortable living conditions.

Our showroom in Sutton has a range of renewable products on display including Biomass Boilers, an Air Source Heat Pump and log burners; we plan to install a MVHR unit in our showroom within the next month. We welcome you to come in and explore the range of products on display and discuss your ideas and questions.

Our traditional and renewable heating and plumbing services, including Mechanical Ventilation with Heat Recovery systems are offered to the Ely, Ramsey, Stretham, Huntingdon, Cambridge, Newmarket and adjacent areas.

Please call our team on 01353 669000 or e-mail for more information,

CRC Media Students Lead The Way


CRC Media Students Lead The Way

As Eco Installer continues to expand, our Marketing Team were keen to develop the company’s digital media, including marketing videos. After viewing various video development websites, we decided to try something slightly different and new to us.

We have two fantastic Apprentices from Cambridge Regional College (CRC), one of which has worked with us for 4 years. We have a close relationship with the college and thought it would be a great opportunity for both Eco Installer and the Media Department at CRC to work together on various projects.  We contacted the college to enquire if they would have any students interested in helping us develop some videos for our Website and YouTube.

Drew, the Programme Area Manager at CRC, was delighted to be contacted and explained that the College, “had lots of budding filming and TV students who would be keen to help”.

Shortly after, we were contacted by Alice Petchey, a media student at CRC and a meeting was arranged to meet her, and two of her colleagues, Cat Harvey and Vicky Sticova, who were eager to get involved with our marketing videos.  After a short meeting, we knew the team would be perfect to work with. Alice worked closely with Becki (Marketing Manager) with the planning of the videos and a week later the filming commenced.

Alice and Vicky arranged the video cameras whilst Cat set-up voice recorders. Becki starred in her first video explaining Energy Performance Certificates, followed by a second video explaining the Renewable Heat Incentive (RHI). Although Becki was slightly nervous, the CRC students were professional and led the video efficiently.

Just a week later, Alice brought in the first video and our team watched it. Roly, the MD said “we were delighted by the production of the video; it was professional, clean cut and complemented the knowledge of the CRC Students”.

Alice commented “Roly, Becki and the team at Eco Installer were friendly, easy to work with and we thank them for giving us the opportunity to gain real experience of working with a client”.

The videos look great and can be viewed on our YouTube page or on our website. We look forward to working with Alice, Vicky and Cat on our next video.

4kW Solar PV Installation, Haddenham


4kW Solar PV Installation, Haddenham

Summer 2014

4kW Solar Photovoltaic (PV) Panel Installation

Payback period:
8 Years

Project details:
We were contacted by Mr & Mrs Beavis who had an interest in Solar Panels for their property in Haddenham, Ely, Cambridgeshire. Mr Beavis had a good understanding of renewable heating and was specific that he only wanted to invest in European products that offered a European warranty.

Roly and Shane visited the property to carry out a site survey; they calculated that 16 panels could be installed producing up to 3848 Kilowatt hours per annum.

Following Mr Beavis instruction, Roly decided the best solution would be to install ‘Solar World’ panels with the Power One Inverter positioned in the garage. The Sunmodule Solar Photovoltaic Panels are just 30mm thin and more efficient than many other panels available. The system comes with a ten year product warranty and has a plus performance tolerance. The German company provides a 25 year Linear Performance Warranty meaning that in 25 years, the system will have lost no more than 17.5% of its total power.

The system took just two days to install and tested the fitness of our engineers as the roof was extremely steep (please see photos to the right). Following the installation, our electrician Mike visited the property and installed a Solar iBoost which diverts unused energy to heat hot water for “free”.

Mr & Mrs Beavis will also replace their oil heating system with a Biomass Boiler. Roly went through the variety of different products available and Mr Beavis decided that the best option would be to install a ‘Windhager BioWIN 2’. The BioWin 2 boiler requires just 1.5 metres of space and is currently the only pellet boiler that can fit into small areas and be installed flush to the wall.

This installation will be one of the first in the country; this means more training for our engineers who love to work with the latest technologies. You can join our Facebook page by clicking here and we will keep you updated with this project.

Mr & Mrs Beavis are now benefiting from cheaper energy bills and earnings from the Feed-in Tariff (FIT) for every kilowatt of energy generated for the next 20 years. They will receive the Renewable Heat Incentive (RHI) for 7 years once the Biomass Boiler has been installed and commissioned.

“Firstly I have to say we’re delighted with our installation and the service we received from Eco Installer.  From the outset we set challenges for Roly with our requirements and he offered us a series of options and solutions.  Nothing was too much trouble.  When it came to the installation itself the team were very courteous, focused, competent and professional.  They delivered a very impressive, high quality installation with great attention to detail.  The handover process was very smooth and comprehensive and we also received assistance with registering our system to enable us to receive FIT payments.  All in all the company has fulfilled all the promises it made to us.  It has been a pleasure dealing with such an excellent local business.”

For more information on how Solar systems work and the benefits please click here. Eco Installer have a range of case studies, including Biomass Boilers, Air Source Heat Pumps and Under-floor Heating. Our services are offered to Ely, Cambridgeshire, Milton Ramsey, Kings Lynn, Newmarket, Saffron Walden, Royston, Huntingdon and surrounding areas.

Please contact our team for free friendly advice and quotes: Email:, Telephone: 01353 669 000

UK Pellet Council – Wood Pellets


UK Pellet Council – Wood Pellets

Wood Pellets – Consumer information and producers

The use of Biomass is on the increase as fossil fuel prices rocket year up on year. A biomass boiler is the ideal replacement technology for oil, LPG and electricity. The boilers run on wood pellets which are generally made from compacted sawdust or other wastes from sawmilling. The Pellets are dense and produced with a low moisture content (below 10%) which allows them to be burned with a very high combustion efficiency.

ENPlus Certification

The ENplus quality certification is a step towards establishing pellets as a widely used energy commodity. National standards and certifications are replaced by one uniform system based on the EN 14961-2 standard for wood pellets. In January 2012 the system was agreed upon by the European Pellet Council and enjoys the support of large parts of the European pellet sector.

Wood pellet producers

Another advantage of ENplus is that pellet quality is managed throughout the entire supply chain from production, to storage and transportation all the way to the end user. ENplus have produced a handbook with the quality requirements for pellet producers and pellet traders.

The ownership of the ENplus trade mark stays with the European Biomass Association (AEBIOM) which hosts the European Pellet Council. The EPC has awarded the licence to manage ENplus in the UK to the UKPC.  In turn, the UKPC awards the licence to use the ENplus brand to qualifying companies after an external audit of the company’s procedures and facilities.

For more information on Certified ENplus manufactures please click here.

For more information on Certified ENplus traders/distributors please click here.

Photos of approved ENplus A1 bagged pellets:

Eco Installer located in Ely, Cambridgeshire, are here to offer advice and guidance on renewable heating and fuel. Please give our friendly team  a call on 01353 66900 where we are pleased to provide more information.

Air Source Heat Pump & Solar PV Installation


Summer 2014

Project Details:
12kW Air Source Heat Pump, 2.5kW Solar PV Panel installation

Project details:
We were contacted by a local Architect who we have worked with several times before. His client, Mr Young was renovating his home in the centre of Cambridge. He was keen to reduce his expensive energy bills and was looking in to renewable heating options to reduce his dependence on gas.

Shane contacted Mr Young, introducing Eco Installer and a visit was arranged to carry out a site survey to discuss different options available. The property had a small garden area and a flat roof with empty space which the customer suggested could be used if required.

The best solution to meet our customer’s energy requirements was to install a NIBE Air Source Heat Pump (ASHP) on the roof of the property along with Solar Photovoltaic (PV) Panels. With both technologies combined, the majority of Mr Young’s heating and hot water requirements will be looked after without the requirement of Gas.

This was our first Air Source Heat Pump installation on the roof of a property, and our team enjoyed the challenge! We hired a scissor lift to take all the parts up to the top of the roof (please see images to the right).

Mike, Tom and Sam completed the installation over 4 days. Mr Young is delighted with his new installation and is enjoying cheaper energy bills as well as earning from the Governments Renewable Heat Incentive for the Air Source Heat Pump, and the Feed-in Tariff for the Solar Panels.

Solar iBoost


Solar iBoost

Solar PV (photovoltaic) panels continue to be installed on roofs of houses and commercial buildings across England as the price Oil, Gas, LPG and Electricity continues to rise year up-on-year; it would probably look very odd to walk down a street and not see a house with Solar Panels.

Eco Installer, Renewable Heating Specialists based in Ely, Cambridgeshire are experts in installing Solar energy systems. Over the last 6 months, Mike our Electrical Director has installed a Solar iBoost with all 23 Solar Photovoltaic (PV) installations carried out.

A Solar iBoost is an immersion controller that uses the energy you are generating from your Solar Photovoltaic (PV) array that you are not otherwise using in the home to heat the water for FREE. The intelligent wireless system adjusts its power control with the varying household consumption ensuring only excess PV power is being diverted to heat the hot water.

The image above shows a solar iBoost control on a recent install; the display indicates the solar generation and spare energy being diverted to the hot water so you can see exactly what your system is doing. The innovative system is easy to install and operate and is normally installed at the same time as your solar panels but can also be installed after.

For more information on minimising your energy consumption and reducing your energy bills, give Ely’s Renewable Heating and Plumbing specialists Eco Installer a call on 01353 669000, or e-mail

You can view a range of case studies including Solar PV and Thermal, Biomass and Air Source Heat Pumps by clicking here.

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